AI & Technology Literacy Certifications & Credentials

Agility & Readiness

AI & Technology Literacy

Certifications & Credentials

Build the practical fluency and judgment to work with AI confidently, critically, and responsibly. Learn where AI adds value, how to direct it effectively, how to evaluate what it produces, and when accountable human judgment must lead.

About

Use AI with confidence and judgment.

AI is changing how information is produced, decisions are made, and value is created. Working effectively with AI requires more than knowing how to use a tool. It requires understanding what AI does, recognizing its limits, and applying responsible human judgment.

The AI & Technology Literacy certification builds the foundational understanding and practical skills professionals need to work thoughtfully with AI across roles, teams, and organizational contexts.

Who It's For

Professionals using or preparing to use AI in their work.

Team members evaluating AI-generated information and recommendations.

Leaders guiding responsible AI adoption.

Product, customer, technology, and change professionals.

Anyone seeking practical AI fluency without requiring a technical background.

Build a strong core foundation.

Earn the Tomorrow-Ready™ AI & Technology Literacy certification by completing the core credential and a minimum of two specialized credentials.

Core

AI & Technology Literacy

Develop a clear understanding of how AI produces outputs, where it can add value, and where its limitations create risk. Learn to direct AI effectively, evaluate its work, and maintain human judgment and accountability.

Featured Learning Outcomes

How Generative AI Produces Outputs
AI Capabilities and Reliability
AI’s Role in Work Activities
Human Capabilities in AI-Augmented Work
Directing AI Work
Reviewing AI-Generated Work

Enhance your skills with specialized learning.

Choose a minimum of two Specialized Credentials based on the skills most relevant to your work and professional development.

Specialized Credential

AI and Human Judgment

Decide when to rely on AI, when to verify or override it, and when human judgment should lead.

Featured Learning Outcomes

Conditions that Drive AI Over-Reliance
Human-AI Decision Boundaries
Maintaining and Calibrating Independent Judgment

Specialized Credential

Leading in an AI-Augmented Organization

Create the cultural, structural, and accountability conditions teams need to work with AI responsibly and effectively.

Featured Learning Outcomes

Leadership Practices in an AI-Augmented Organization
Psychological Safety Around AI
Accountability for AI-Assisted Decisions

Specialized Credential

AI-Augmented Cybersecurity Awareness

Recognize and respond to the security risks AI introduces, from more convincing cyber threats to the unsafe use of confidential information.

Featured Learning Outcomes

AI-Enabled Cyber Threats
AI-Generated Security Signals
Verification Practices in an AI-Augmented Environment

Specialized Credential

AI for Customer Insights

Use AI to work with customer evidence, identify patterns, generate hypotheses, and accelerate insight without losing connection to real customer experience.

Featured Learning Outcomes

Insight Questions and AI Fit
AI-Assisted Synthesis and Pattern Detection
AI-Assisted Research and Hypothesis Generation

Specialized Credential

AI for Product Discovery

Use AI to strengthen product discovery, surface customer problems, expand possible solutions, and create early discovery artifacts.

Featured Learning Outcomes

Framing AI for Discovery
AI-Assisted Discovery Synthesis
AI-Assisted Prototypes and Experiments

Specialized Credential

AI for Product Strategy

Use AI to explore markets, generate strategic options, and prioritize product initiatives while keeping human judgment at the center of strategy.

Featured Learning Outcomes

AI-Assisted Market and Competitive Insight
AI-Assisted Strategic Options
AI-Assisted Prioritization

Specialized Credential

AI for Product Metrics

Use AI to identify, analyze, and communicate product metrics while maintaining responsible oversight of measurement decisions.

Featured Learning Outcomes

AI-Assisted Metrics Review
AI-Assisted Metric Proposals
AI-Informed Product Decisions

Specialized Credential

AI for Product Planning

Apply AI to roadmaps, backlogs, planning scenarios, and release decisions while accounting for organizational context and stakeholder needs.

Featured Learning Outcomes

AI in Product Planning
AI-Assisted Planning Scenarios
AI-Supported Backlog

Specialized Credential

AI for Stakeholder Management

Use AI to understand stakeholder needs, support communication planning, and personalize engagement without replacing trust, empathy, or human interaction.

Featured Learning Outcomes

AI-Assisted Stakeholder Identification
AI-Assisted Stakeholder Insights
AI-Assisted Stakeholder Communication Plans

Specialized Credential

AI-Enabled Change

Support people and organizations through the uncertainty, disruption, and human impact created by AI adoption.

Featured Learning Outcomes

What Makes AI-Driven Change Different
The Human Experience of AI Adoption
Engaging Through AI Transitions

Specialized Credential

Data, AI, and Decision Accountability

Use data and AI-supported recommendations responsibly while keeping decision rationale, oversight, and accountability visible.

Featured Learning Outcomes

Role and Limits of Data and AI
Evidence Quality, Bias and Accountability
Traceable Decision Rationale

Download Learning Outcomes

Tomorrow starts with

what you learn today.