Collaboration Certifications & Credentials

Influence & Interpersonal Dynamics

Collaboration

Certifications & Credentials

Create the shared understanding, interdependence, accountability, and trust people need to work toward meaningful outcomes together.

About

Turn working together into shared ownership.

Effective collaboration does not happen simply because people are placed on the same team. It requires shared purpose, clear interdependence, mutual accountability, and deliberate attention to how people work together.

The Collaboration certification develops the practical skills needed to create, assess, and sustain collaborative relationships across teams, functions, locations, and organizational boundaries.

Who It's For

Professionals working across teams, functions, or organizations.

People responsible for shared outcomes and collaborative work.

Team leaders, coaches, and people managers.

Customer, product, delivery, and people professionals.

Anyone seeking to build healthier and more effective working relationships.

Build a strong core foundation.

Earn the Tomorrow-Ready™ Collaboration certification by completing the core credential and a minimum of two specialized credentials.

Core

Collaboration

Create the shared understanding, interdependence, accountability, and trust people need to work toward meaningful outcomes together.

Featured Learning Outcomes

Collaboration, Cooperation, and Coordination
Conditions Impacting Collaboration
Collaboration at Different Levels
Shared Understanding and Purpose
Understanding Team Interdependence
Team Accountability

Enhance your skills with specialized learning.

Choose a minimum of two Specialized Credentials based on the skills most relevant to your work and professional development.

Specialized Credential

Cross-Boundary Collaboration

Build shared understanding and joint ownership across functions, teams, or organizations with different priorities and incentives.

Featured Learning Outcomes

Challenges of Cross-Boundary Collaboration
Cross-Boundary Alignment
Joint Ownership in Cross-Boundary Collaboration

Specialized Credential

Inclusion & Belonging

Help create working environments where people can contribute fully, be seen accurately, and experience genuine belonging.

Featured Learning Outcomes

What Diversity, Inclusion and Belonging Mean
Everyday Exclusion and Bias
Inclusion Practices and Personal Commitment

Specialized Credential

Remote & Hybrid Collaboration

Strengthen trust, shared understanding, and equitable participation when colleagues work across locations, schedules, and time zones.

Featured Learning Outcomes

Differences in Remote and Hybrid Collaboration
Trust and Shared Understanding at a Distance
Distributed and Asynchronous Collaboration Design

Specialized Credential

Customer Success & Relationship Management

Help customers realize meaningful value over time while strengthening retention, advocacy, and responsible growth.

Featured Learning Outcomes

Customer Success and Value Realization
Customer Health, Risk, and Opportunity Signals
Success Planning and Stakeholder Alignment

Specialized Credential

Team Coaching

Coach an intact team as a collective client while supporting shared awareness, ownership, and development.

Featured Learning Outcomes

Team Coaching as a Practice
Contracting and Stance with a Team
Team Coaching Interventions

Specialized Credential

EQ in Remote and Hybrid Environments

Apply emotional intelligence when distance and technology reduce context or create uneven experiences of connection.

Featured Learning Outcomes

Emotional Demands of Remote and Hybrid Work
Emotional Signals in Digital Communication
Communication Mode and Emotional Fit

Specialized Credential

EQ Across Culture and Identity

Apply emotional intelligence across differences in culture, identity, context, and power.

Featured Learning Outcomes

Culture, Identity, and Emotional Expression
Power, Positionally, and Emotional Experience
Cultural Humility

Specialized Credential

Peer and Reverse Mentoring

Create mentoring relationships where learning, responsibility, and value flow in more than one direction.

Featured Learning Outcomes

Peer and Reverse Mentoring
Mutual Value and Shared Responsibility
Psychological Safety and Confidentiality

Specialized Credential

Team Development

Understand how teams develop and design responses that strengthen trust, relationships, performance, and ownership.

Featured Learning Outcomes

Team Development Over Time
Team Dynamics, Trust, and Psychological Safety
Team Development Priorities and Responses

Specialized Credential

Co-Training

Coordinate roles, transitions, support, and real-time adjustments when delivering learning with another trainer.

Featured Learning Outcomes

Co-Training Roles and Models
Fit of Co-Training Approaches
Co-Training Coordination Techniques

Specialized Credential

Team and Network Design

Design how teams collaborate across formal boundaries, informal networks, and external partnerships.

Featured Learning Outcomes

Formal Structure and Cross-Boundary Coordination
Organizational Networks and Collaboration Flow
Lateral Coordination Mechanisms

Specialized Credential

Group Communication

Adapt communication to group dynamics and help people develop shared understanding.

Featured Learning Outcomes

Why Group Communication Is Different
Adapting Communication
Synthesis and Shared Meaning

Specialized Credential

Rebuilding Trust

Understand how trust breaks down and create the conditions needed for genuine repair.

Featured Learning Outcomes

How Trust Breaks Down
Genuine Repair and Surface Resolution
Accountability and Acknowledgment in Repair

Specialized Credential

Conflict Across Difference

Navigate conflict thoughtfully when culture, identity, and structural power shape how people experience the situation.

Featured Learning Outcomes

Culture, Identity, and Conflict Experience
Power Imbalance in Conflict
Adapting Conflict Practice Across Difference

Specialized Credential

Conflict & Team Health

Recognize team conflict patterns and create healthier norms for disagreement, accountability, and repair.

Featured Learning Outcomes

Conflict Cultures and Team Health
Diagnosing a Team's Conflict Patterns
Team-Level Conflict Interventions

Specialized Credential

Large Group Facilitation

Design and facilitate meaningful participation when group size increases complexity and reduces individual airtime.

Featured Learning Outcomes

Distinctive Demands of Large Group Facilitation
Reading the Large Group Context
Participation at Scale

Specialized Credential

Leading Without Authority

Earn cooperation and mobilize work through credibility, relationships, and context-sensitive influence.

Featured Learning Outcomes

What Earns Cooperation without Formal Authority
Building and Sustaining Credibility and Relationship Capital
Adapting Influence to People and Context

Specialized Credential

Navigating Competing Interests

Understand informal relationships, dependencies, and priorities so work can move forward responsibly.

Featured Learning Outcomes

Reading the Informal Landscape
Understanding Competing Interests and Dependencies
Alliances, Sequencing and Decision Pathways

Download Learning Outcomes

Tomorrow starts with

what you learn today.